How to Set it Up?
Go to your Room Upgrade upsell and go to the Availability section.
There are two options:
- Set to Always (Default state)
- Before x hours/days before the Check-in date
When setting x hours/days before check-in date, the upsell will show relative to the guest's Check-in date AND reported ETA or the Account's Earliest Check-in time (if the guest did not complete Pre Check-in).
- If the Room Upgrade upsell was sent in an email, visible in the Guest App or sent via a dynamic parameter when the Room Upgrade WAS available, and then the guest tries to access the service when the Room Upgrade IS NO longer available, they will see a message notifying them that the service is not available.
- After they will be forwarded to the Guest App.