New! SaltoKS Online Keys – Duve

Duve is happy to announce that customers can integrate their SaltoKS online keys account to Duve.

Overview

SaltoKS online keys integration releases the mobile keys depending on your configuration of automatic key release time in your Settings.

The Mobile Key will only work on the door from the guest's Check-in to Checkout day. The Earliest time that the guest will be able to enter the room with the code will be dependent on the auto-release by reservation status setting.

Duve allows customers using SaltoKS online keys and access codes to use both at the same time. Guests will be able to use the online keys as well as the access codes for backup if relevant.

How to set it up?

Connect Salto KS to your Duve Account

First step - create a user for Duve in your Salto account. Go to People and click 'Invite' to create the new user.

Then, add the Duve email address ➝ saltoks@duve.com

Select the role as Site admin and the first 2 lock options will automatically select

Click 'Add user' to finish the user setup.

Finding your SITE ID

The Salto KS SITE ID is required to continue the setup of your account in Duve, Go to Site > Site Details and copy your SITE ID ➝

Take the SITE ID and proceed to your Duve account to finish the setup.

Connect Salto KS to your Duve Account

First step - go to "Advanced" section in your account "Settings" and select "Salto KS". After adding your "Username" and "Password", you will have the option to choose the "Connection type" that includes 2 checkboxes:

Mobile Key
Access Codes

By default, for existing SaltoKS access codes users, the "Access codes" checkbox will be checked

Choose the "Mobile Key" option, a new section will display - 'Mobile Key IQs'. Click Sync to request the mobile key IQs from your SaltoKS account.

The Mobile Key IQs will be sent in an email to Duve Support. Please contact the Duve Support team and they will provide the IQs.

The next step is to press the "Sync" button. This action will Send an activation command to Salto and Display a popup. In the popup window, you will need to add all IQ codes, as provided

By clicking on "Connect", all pin codes will verify and activate the associated IQs

In case the IQ is successfully activated, it will be displayed the IQ name and a green "V" icon.
In case the IQ is not successfully activated, it will be displayed the IQ name and a "connect" button.

In order to witness all inactive IQs, you can press on the "Sync" or on the "Connect" buttons.

Once all the IQs are connected, you can configure the Key Release Automation.

The "SaltoKS online keys" support date changes (such as arrival/departure date)

For Access Codes

You can also find the "Connection type" that includes the 2 checkboxes in your already exist SaltoKS account

If you choose the "Access Codes" option, you will be presented with those options:

1. Sync the access codes
2. Display the "Access Codes Release Automation" section

SaltoKs online keys "Guest app" functionality:

After enabling the online keys in the account Settings and giving it the "Key Release Automation" status (check-in for instance), the keys will be shown by tapping on the Room key button

Clicking on the 'Click to open' button will open the assigned door

Currently, there's a hardcoded distance limitation that allows one to open the door within 100 meters of the actual door. Trying to open the door from a longer distance will not work.

Notes:

In case of enabling both the access codes and the online keys altogether, they both will work independently, without any conflict with each other
Once released, the online keys will be available from the check-in time to the check-out time, according to the reservation.
If hosts have both capabilities, they

How to set it up?

For Access Codes

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