Duve improved the integration capabilities with Opera Cloud. The primary goal is to ensure a more comprehensive and efficient data flow between Duve and the PMS, enhancing the guest management experience.
Duve now syncs back to Opera Cloud both the home and the billing address from custom questions, so our hosts will be able to retrieve more information about the guest and collect it in Opera.
From now on, Duve will support the following custom questions from Duve to Opera Cloud field match
- Zip Code
- Billing company name
- Billing address
- Billing City
- Billing country
When this information is successfully pushed backed to OHIP, it will be available under the Communication section of the Profile of the Reservation.
Opera Guest Profile
For the full list of all field matches, see Opera Cloud 9 / OHIP Integration Specs.