A new field titled 'Date of Birth' will be added under the 'Booker' subsection in reservations. This field will display the guest’s date of birth as appears in the PMS. Then, it can be used as a trigger in Scheduled Messages. Time operators include 'In the next,' 'Occurred,' and 'Exactly,' with options for today, days, weeks, or months.
For example, a condition can be set as 'Guest date of birth is exactly today' to trigger a birthday email on today's date.
How to set it up in Opera
1. In the Opera account click on 'Configuration' >Select 'Channels' and then ' Channel Property Management'
2. When the list opens, select 'MASK PII FOR WSRESPONSE'
3. Insert the letter(value) N
Scheduling and Automation Configuration
Go to Scheduled Messages and create a new Message. You do not need to configure the Trigger for When, only the Birth Date condition.