OTAs provide the PMS with a unique alias email address for the reservation that is used in place of the guest's personal email address. During the Pre Check-in process, Duve asks for the personal email address of the guest in order to communicate seamlessly. Once Duve has the preferred email address of the guest it will update the contact information in the reservation in Duve.
Duve recognizes the masked email address for the following OTAs:
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