Integration Type:
- 2 Way Integration
What do we sync?
We sync the details that exist in the PMS, such as:
- Room Information
- Room Name, Room Type, Room Number, and Floor
- Max number of guests, Number of beds, toilets
- Reservation Information
- Reservation Dates, Room Allocation (or Room Type allocation)
- Contact information (Name, Phone Number, email address
- Country by phone is pulled from the country code of the phone number
- Booking Source
- Plan Type
- Payment For Stay
- Reservation statuses (from the PMS)
- Confirmed, Checked-in (In House), Checked-out (Post Stay), Canceled
What do we push back to the PMS?
Pre Check-in
- All information is pushed to the field in the Guest Profile
- Phone number
- Opt-in Marketing
- ETA
- Language (10 Languages only)
- Passport #
- Address
- City
- Country
- Zipcode
- Document type
- Nationality
- Pre Check-in summary pushed to comments
- Date of Birth
Payments
*Cancellation and refund updates are also pushed back to Misterbooking for all
- Early Check-in
- Late Checkout
- Custom services
- Payment for stay
- Important Note: Duve does not receive an indication of any payments made from the PMS, either by VCC or by the PMS itself, so if payment for stay is used, all guests will be requested payment for the total amount of the stay
- Additional hold - will be pushed as a comment
- Transportation
- Room upgrade
Pre Checkout
- PreCheckout Summary pushed as a note
- ETD pushed to the notes
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