Duve is happy to announce an enhancement in the platform functionalities—extending the quick action menus to the Tasks page, previously available only in the Communication Hub. This update is designed to streamline task management and guest interactions, providing a seamless operational experience.
Quick action is a tool your team can use to help complete the remaining tasks in the guest's journey. Select any of the options in the list and a tab will open with the step in the guest journey, where the guest can then finish it in person. Click "⚡Quick Actions" to view the available options for steps that have not yet been completed.
Overview
Duve’s functionality of the Tasks page by incorporating the full range of quick action menus previously exclusive to the Communication Hub. This expansion ensures that the operational tools needed for efficient guest management are now more accessible and versatile.
For the full article on the Communication Hub, see Communication Hub article
The key abilities introduced to the Tasks page, mirroring those in the Communication Hub, include:
- Update personal details:
The host can click this tab to open the guest's first step of the online check-in - Basic details
- Sign registration card:
- * Hosts can manage and have guests sign registration cards directly from the quick-action menu
- * Initially part of the Online Check-In process, the e-signature collection has been transitioned to allow for in-person interaction at the point of guest arrival. This shift not only secures the process but also adds a personal touch to guest interactions. When the new toggle is on
- Answer custom questions:
The host can click this tab to open the guest's second step of the online check-in - custom questions
- Scan guest passport
A dedicated link to send to guests in order for them to open the specific upload document link
- Pay for Stay
A dedicated link that opens the payment for stay charges
- Check out payment
A dedicated link that opens the check out payment page
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