Introduction
We are happy to announce that Duve now supports a webhook integration with Beds24 PMS. This enhancement aims to significantly improve the speed and reliance of reservation and message syncs.
Overview
With the new webhook integration, Duve will:
- Provide real-time synchronization of reservations and messages from Beds24.
- Reduce the sync delays and potential sync issues experienced with the previous 10-minute interval system.
- Reduces the messaging sync time from 10 minutes to immediate.
- Improve overall data accuracy and operational efficiency for existing clients using Beds24.
How to Set It Up
- Enable Webhooks in Beds24:
- Contact Beds24 support to enable v2 webhooks for the relevant properties.
- Generate Webhook URL in Duve:
- Navigate to the PMS Connections page in Duve.
- Generate the unique webhook URL for your property.
- Configure Webhook in Beds24:
- Log into your Beds24 account.
- Insert the generated URL from Duve into the Beds24 platform.
In Duve:
In Beds24:
Use Cases
Case 1: Real-Time Reservation Sync A vacation rental manager using Beds24 can now enjoy real-time updates for new reservations, modifications, and cancellations. This ensures that the availability and pricing information in Duve is always current, reducing the risk of overbooking or pricing errors.
Case 2: Instant Message Sync A hotel using Beds24 and Duve can now sync messages from OTA platforms instantly. This enables the front desk staff to respond to guest inquiries and special requests more promptly, enhancing the guest experience.
Duve reduced the message sync time from 10 minutes to immediate.
Case 3: Improved Efficiency for Resellers A reseller managing multiple accounts in Australia can leverage the webhook integration to streamline operations across all properties. This reduces the administrative burden of manually syncing data and ensures that all properties are managed efficiently.
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