Concardis Integration – Duve

Screen_Shot_2022-11-14_at_11.53.44_AM.png ConCardis_Logo.svg.png

Duve offers integration to Concardis payment provider to enable guest billing and upsells via direct charges during the guest experience journey.

Concardis Integration is supported for Duve customers based in Germany and Switzerland.

Duve Supports:

Payments (Direct Charges only)
- Immediate Payment
  - Payment for Stay
  - Upsells

Duve does not support:

- Preauthorization for Additional Hold
- Security Deposit.
  - Note: Concardis customers can add Concardis but the security deposit is charged via the Duve Stripe account. Any collection of the security deposit amount are sent to the Concardis account via Duve Stripe account

How to Set It Up?

First, Create or Login to your Concardis Account here: https://login.pay-link.eu/en/

When creating a new account, you must customize the pay link with your vacation rental or hotel name.

When creating your account, you must add your Duve login email and then a desired name for the link for the paylink. The desired name will be the Instance name which you will put into Duve to establish the connection between Duve and Concardis

Go to API & Integrations and copy the API Key. You can use the default or you can create a new API Key.

In your Duve Account, Go to Settings>Billing>Enable Credit card payments

Add the API Key and the Instance Name from Concardis to Duve.

When the connection is established, you will see the success message and then Duve will generate the webhook for you.

Add the webhook into Concardis by going to Webhooks>Add Webhooks

How to Set up Webhooks in Concardis

The webhook for each transaction should look like this: https://www.frontdesk.getduve.com/api/v1/hooks/push?apiKey=7Sh6fpq39uJXtlxj4x0g5GPAPlIx0bRC&paymentProvider={{paymentProviderId}}

Payment Provider ID will be provided by Duve: {{paymentProviderId}}

Company URL is https://www.frontdesk.getduve.com

https://frontdesk.getduve.com/api/v1/hooks/push?apiKey=7Sh6fpq39uJXtlxj4x0g5GPAPlIx0bRC&paymentProvider={{paymentProviderId}}

Paste the Webhook into the Webhook URL field. The webhook must be a JSON type. Click ‘Add’ to save the webhook.

To Accept Credit Card Payments

In order to switch on Production Mode to accept real credit cards, go to Payment Providers and change the General Settings from Test to Production.

Then, scroll down to Connection Settings and add the connection Settings to sync with your Merchant account.

The Guest Experience

When a guest purchases an upsell, the iFrame will automatically open where the guest will enter their credit card information and confirm the transaction.

The Payment methods listed under Payment Details are the payment methods supported by your Concardis Account.

The default language for the iFrame will be the default language for your Concardis account.

If the guest enters invalid details, the iFrame will inform them of the missing information to complete the transaction.

How to Set It Up?

The Guest Experience

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