When a reservation with multiple rooms or a reservation with sub reservations is synced to Duve, Duve is set up to handle Guest Billing per room in the Reservation, so that the main guest can split payment with other guests in the Reservation
Split Payment prompt will only show when each reservation in the group of reservations has an 'Amount due' on the folio.
The system will ask if the guest would like to pay for both rooms or to split the payment. Click 'Split payment'.
Prompt to ask guests if they want to pay for which room and how much is owed per room:
When one room is selected to be paid for, the Payment for Stay Page Refreshes
After the guest pays for only one room in the Reservation, the next screen will ask the guest who should be sent the bill to pay for the other room/s in the Reservation
To share it ➝ click 'Share' and then the URL will be copied to the clipboard for the guest to forward the URL
Important: Guests must copy the URL in order to send it to the other guests in the Reservation in order to prompt them to pay. There is no email being sent to the extra guests to offer them to pay
When the main Guest in the Reservation updates his name and email, it will not update the Guest Profile, but it will update the contact email
Payment For Stay Orders will exist under 'Additional Services by Duve' under each reservation and sub reservation respectively