Mobile Keys are only accessible to the guest on Check-in day.
The following applies for these Integrations:
- Assa Abloy
How to Add Extra Door Access
To allow all guests access to extra keys, you can give default access to all rooms with a mobile key in the account.
To do this, the keys must be listed as the category “Common Door”. Add all they relevant "Common Door" keys to the field "allow all guests the keys", and then save.
To allow access to these common doors for only some rooms, you can do this by adding tags to the rooms, and then adding the common door keys for each tag.
Auto Release by Reservation Status for All Access to Doors
If you would like to set that the mobile keys will automatically release by Reservation status, you can use the dropdown menu to select the desired Booking Source which will release the mobile keys to the guest.
If there is no setting for Auto release, the keys will be available to the guest regardless of their reservation status.