Communication Hub FAQ & Tutorial

Q: How do I ensure that all my Marketing messages are sent only to my guests who have clicked 'Opt-in marketing'?

A:

To send messages to your guests who have agreed to opt-in for Marketing from the Hotel, you must ensure that the opt-in marketing = Yes, on each message you are sending.

If you are scheduling a message to your guests using Scheduled Messages, you must add this condition like so:

For broadcast messaging through the Communication Hub, if you are messaging a group of guests, you must select the same filter