Paulina

Duve now supports improved handling of pre-authorizations in Opera Cloud (OHIP).With this update, pre-authorized amounts for incidentals are no longer posted as financial transactions in Opera Clou...

The Room Upgrade – Map Rate Plan Variations feature allows Ohip-connected properties to successfully process room upgrades when different room types use different rate plans.In some PMS setups, eac...

This feature enables hotels to collect and manage guest details for each room within a multi-room reservation. Instead of relying solely on the main booker’s information, you can now gather accurat...

Setup by Room Charge or Payment Transaction Codes Add Room Charge or Transaction Codes in the Connection page Add the Room Charge or Transaction Codes for Duve to charge in the Guest Billing - Paym...

Integration Type1 Way Integration  1 Way Sync (from PMS to Duve)What We Sync🏨 Sync in Room Room Name Unit Type (Rental Type) Unit Description Room Number Floor Street Name Street Number City State ...

Duve is excited to announce its new integration with SARA, a leading task management platform in the hospitality industry. This integration enables hotels to streamline operations by automatically ...

When a reservation includes multiple rooms, each room is managed as a sub-reservation in Duve. This feature allows guests—especially the main guest—to invite occupants of each room to access their ...

This article explains how date and time formats are displayed across the Duve guest experience, following the new unified formatting logic.OverviewTo improve clarity and consistency for guests, Duv...

The Infrasys POS integration allows you to connect your property’s POS system directly to Duve, enabling automatic menu synchronization and seamless order management through the Guest App.With this...

OverviewThe Scheduled Ordering feature allows guests to place orders in advance and choose a specific delivery or pickup time that fits their schedule. This provides greater flexibility, improves t...