Paulina

For properties using the Optima 1 PMS integration, Duve syncs additional reservation fields—including payment method, price code, and payer identity—and exposes them as conditions in the Scheduled ...

Duve supports live availability feature for OHIP PMS, hosts can now provide a seamless room upgrade experience. This feature automates the upgrade process by validating real-time availability, eli...

The Public GuestApp Anonymous Guest Chat feature allows properties to offer WhatsApp communication to visitors who are not logged in to the GuestApp.With this feature enabled, potential guests, com...

The Guest App allows you to customize background colors across your guest-facing experience, helping you create a more branded and visually consistent experience for guests.With this update, you ca...

Duve  introduces advanced capabilities for Protel PMS integrations, including features such as Companion and Live Availability. These capabilities are only available for accounts connected throug...

Duve now supports improved handling of pre-authorizations in Opera Cloud (OHIP).With this update, pre-authorized amounts for incidentals are no longer posted as financial transactions in Opera Clou...

The Room Upgrade – Map Rate Plan Variations feature allows Ohip-connected properties to successfully process room upgrades when different room types use different rate plans.In some PMS setups, eac...

This feature enables hotels to collect and manage guest details for each room within a multi-room reservation. Instead of relying solely on the main booker’s information, you can now gather accurat...

Setup by Room Charge or Payment Transaction Codes Add Room Charge or Transaction Codes in the Connection page Add the Room Charge or Transaction Codes for Duve to charge in the Guest Billing - Paym...

Integration Type1 Way Integration  1 Way Sync (from PMS to Duve)What We Sync🏨 Sync in Room Room Name Unit Type (Rental Type) Unit Description Room Number Floor Street Name Street Number City State ...