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"Add Key to Wallet" is a destination option for Digital Spots (QR codes). When you point a QR code at this destination, a guest who scans it on site goes straight into the add-to-wallet flow for th...

Guests often ask for complimentary items (towels, pillows, toiletries, a welcome pack) in a message rather than in the Guest app. Until now, DuveAI answered those messages with a link to the order ...

If your property runs on StayNtouch, Duve now asks each guest for the exact amount that is actually routed to their own bill, instead of treating a reservation as either fully collectable or fully ...

The Website Chat Widget adds a floating chat button to your own website. When a visitor clicks it, a chat panel opens directly on the page, and the visitor can start a conversation with your team w...

When a guest buys or cancels an upsell in Duve, Duve already writes a human-readable comment on the matching Opera Cloud reservation. Standardized upsell comments add a second, machine-readable com...

By default, the e-signature step of Duve's online check-in shows a registration card built from your Duve template. If your property is connected to Oracle Hospitality Integration Platform (OHIP) o...

Check-out Suggestions let you recommend extra menu items to guests at the moment they review their order. When a guest reaches the check-out screen of a Food and Beverage menu, the Guest app shows ...

For hotels connected to Infor PMS, Duve now builds the amount due shown in Online Check-In (OCI) from Infor's live rate details instead of the guest folio while the reservation is still pre-arrival...

When you collect payment during online check-in, Duve can either charge the guest right away or place a pre-authorization hold on their card. Until now, the hold was always placed at the moment the...

Elavon is a payment service provider (PSP) you can connect to Duve so that guest payments run through your own Elavon merchant account. Duve supports the Elavon Payment Gateway (EPG, also known as ...