Gil H
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Activity overview
Latest activity by Gil H-
Gil H created an article,
Manava PMS | How to connect
OverviewManava is a property management system (PMS) that you can connect to Duve. The connection is built on Duve's Connect-API framework, which means that once you link your Manava account, Duve ...
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Gil H created an article,
Expedia Group Integration - How to connect
This article explains the steps required to integrate Duve with your Expedia group account. To begin, you must have an Active Duve account.Before you startWhat you need: Access to Expedia Partner C...
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Gil H created an article,
StayNTouch - Payment Type Identification & Routing
OverviewPayment Type Identification & Routing helps hotels automatically tailor payment flows based on how a booking will be paid. For StayNTouch (SNT) connections, this capability is not supported...
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Gil H created an article,
No Post - OHIP and Opera onPrem integrations
What "No Post" meansIn the Duve-Opera integration, "No Post" indicates that a guest is not permitted to charge purchases to their hotel folio ("Add to hotel bill" in Duve).When Opera sends "No Post...
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Gil H created an article,
Tag exclude capability
Tag exclude: control who sees your content, products, and messagesUse the tag exclude to prevent specific content, products, or automated messages from appearing in reservations associated with cer...
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Gil H created an article,
Protel PMS Integration: Sync Companion Data Profiles
When guests travel in groups or as families, a reservation often includes additional guests beyond the primary booker. Duve's Protel PMS integration can sync the profile data of these companion gue...
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Gil H created an article,
Opera and OHIP - Contact detail changes and deletions sync from Opera
OverviewThe sync also flows in the other direction for contact details. When a guest's phone number or email address is changed or deleted directly in Opera (both Opera Cloud and Opera on-prem), Du...
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Gil H created an article,
Mobile Ordering: Item Modifiers & Adding Custom Items
Duve's Mobile Ordering menu tools give you two ways to personalize the guest ordering experience: Item Modifiers let guests customize existing menu items (e.g., sauce choice, size, add-ons), while ...
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Gil H created an article,
Expedia Group Integration
The Expedia Group integration brings your Expedia guest messaging directly into Duve's Communication Hub, so you no longer need to log in to Expedia's native inbox to talk to your guests.Connect Ex...
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Gil H created an article,
Late check-out and Early check-in FAQs
Q: I set the late check-out price as “% of stay/Accommodation”, but it’s not showing to guests. Why?A: When late check-out is priced as a percentage of the stay, the system needs access to the rese...