Gil H
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Activity overview
Latest activity by Gil H-
Gil H created an article,
Simplebooking Integration for DuveAI's Booking Agent
OverviewThe DuveAI Booking Agent answers questions from people who do not have a reservation yet, typically visitors chatting on your website. To quote real rooms and prices it needs live data from...
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Gil H created an article,
Staff Teams & Conversation Assignee - New Users tab
OverviewStaff Teams let you group the people who work in your property into named teams, such as Front Desk, Housekeeping, Concierge, Spa, or Maintenance, and then route a guest conversation to a w...
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Gil H created an article,
ECI/LCO Pending Status Notes in Opera Cloud (OHIP) - For Adyen PSP integrated accounts
OverviewWhen a guest requests an early check-in (ECI) or a late check-out (LCO) in Duve, Duve writes a note on the reservation in Opera Cloud through the OHIP connection. Previously, that note carr...
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Gil H created an article,
Room Upgrade Multi-Product Management
OverviewRoom Upgrade Multi-Product Management lets you create multiple room upgrade products under the same brand, rather than a single catalog that every arriving guest sees.Each product is config...
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Gil H created an article,
Check-in and Check-out Day of Week conditions for Scheduled Messages
OverviewThe Check-in week day and Check-out week day conditions let you limit a scheduled message to reservations that arrive or depart on specific days of the week. Check-in week day looks at the...
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Gil H created an article,
Manava PMS | Integration Specs
Integration type1 Way Sync + 2 Way via Webhooks (developed by Manava using Duve's Connect-API framework).For setup steps, see the "Manava | How to Connect" article.One-way sync (Manava to Duve)Sync...
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Gil H created an article,
Manava PMS | How to connect
OverviewManava is a property management system (PMS) that you can connect to Duve. The connection is built on Duve's Connect-API framework, which means that once you link your Manava account, Duve ...
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Gil H created an article,
Coming soon! WeChat Guest Communication direct integration
Give guests who use WeChat a convenient way to reach your team. Duve connects your WeChat Official Account to the Communication Hub so you can manage WeChat conversations alongside your other chann...
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Gil H created an article,
Expedia Group Integration - How to connect
This article explains the steps required to integrate Duve with your Expedia group account. To begin, you must have an Active Duve account.Before you startWhat you need: Access to Expedia Partner C...
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Gil H created an article,
StayNTouch - Payment Type Identification & Routing
OverviewPayment Type Identification & Routing helps hotels automatically tailor payment flows based on how a booking will be paid. For StayNTouch (SNT) connections, this capability is not supported...