Paulina

In order to connect your BookingSync account, please go to Settings > Connections > Add New and choose BookingSync as your sync source.  Select BookingSync and Click Connect. Follow these steps for...

Go to Settings > Accounts > WhatsApp Accounts Click on the WhatsApp Sender profile that was created, then click WhatsApp Manager Note: If the Business verification is listed as "Unverified", pl...

Duve’s new Auto-Detect Unsubscribe Keywords feature allows guests to easily opt out of SMS and WhatsApp marketing messages by replying with specific keywords. This upgrade strengthens privacy compl...

We are excited to introduce a new feature that enables a user in OHIP to trigger the reservation status update to Duve.    Host Operations After the setup is completed in OHIP and Duve, hotel recep...

Duve is able to push upsells back to OHIP as Fixed Charges.    The host will be able decide, per upsell, if to sync it to PMS as "package" or "fixed" To sync upsells as packages, see Sync Upsells b...

Duve now supports integration with Global Blue’s payment gateway to enable seamless payment processing within the guest experience journey.  Supported Payment FeaturesImmediate Payment – Debit tran...

We’re excited to introduce a new option to enhance the login experience – you can now login to your Duve Account via a QR code added the magic link email sent to your Duve hosts! The URL in the ema...

Duve is now supporting sending images and files via WhatsApp in the Communication Hub!   How to send messages via WhatsApp   Go to the Communication Hub and search for the reservation you are look...

At Duve, we continuously improve our platform to ensure a seamless experience for both you and your guests. We’re excited to share the latest enhancements made to the Online Check-In Wizard, aimed ...

As for the daily process of hotels, changing room rates are common as properties aim to optimize revenue. Duve introduces the feature: Dynamic Pricing for Room Upgrades. By integrating with advance...