Scheduled messages
- Check-in and Check-out Day of Week conditions for Scheduled Messages
- Scheduled Messages - Automated Messaging with QR Code Scanning in Duve
- Scheduled Message condition for ID Verification status
- Scheduled Messages: Logic for SMS Fallback after WhatsApp fails
- Enhanced Flexibility in Scheduled Messages for Last-Minute/Reservation Created After Trigger Bookings
- Scheduled Messages - Communication Fallbacks
Messaging providers
Communication Hub
- Added Brand to Product Blocks in Email Editor
- Auto Replies
- Auto Translations
- Broadcast Messaging
- Canned Responses
- Canned Responses Setup by Brand
SMS & WhatsApp
- New! WhatsApp Widget: Add a WhatsApp Chat Button to Your Website
- New! Enable WhatsApp via your Public Guest App Chat
- Unsubscribe Keywords
- Easy Preview of SMS & WhatsApp Messages for Hosts
- Create your own WhatsApp Templates in Duve
- SMS logic for contacting local phone numbers
Custom Phone Number for SMS and WhatsApp
- Connecting WhatsApp to your Duve Branded Phone Number
- Managing your WhatsApp Sender within your Facebook Business Manager
- Porting an Existing WhatsApp Number into your Duve Account
- Verifying your Facebook Business Manager account
- Customer Instructions to find FBManager - for Custom WhatsApp
- Purchase a Custom Phone Number for your Duve account
DuveAI
- DuveAI SmartPriority
- DuveAI SmartReply
- DuveAI
- DuveAI Booking Agent
- Simplex Integration for DuveAI's Booking Agent
- DuveAI Source Page
FAQ & Best Practices
- Communication Hub FAQ
- How to send an Email Template manually
- Cover image by Rental can be added to the Email Editor
- Enhancing Analytics with Scheduled Message tags
- Booking.com Setup to ensure email & link delivery
- Inbound Chats from Anonymous Guests