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  1. Duve
  2. Communication & DuveAI

Communication & DuveAI

Communication Hub

  • Added Brand to Product Blocks in Email Editor
  • Auto Replies
  • Auto Translations
  • Broadcast Messaging
  • Canned Responses
  • Canned Responses Setup by Brand
See all 27 articles

SMS & WhatsApp

  • New! WhatsApp Widget: Add a WhatsApp Chat Button to Your Website
  • New! Enable WhatsApp via your Public Guest App Chat
  • Unsubscribe Keywords
  • Easy Preview of SMS & WhatsApp Messages for Hosts
  • Create your own WhatsApp Templates in Duve
  • SMS logic for contacting local phone numbers
See all 16 articles

Custom Phone Number for SMS and WhatsApp

  • Connecting WhatsApp to your Duve Branded Phone Number
  • Managing your WhatsApp Sender within your Facebook Business Manager
  • Porting an Existing WhatsApp Number into your Duve Account
  • Verifying your Facebook Business Manager account
  • Customer Instructions to find FBManager - for Custom WhatsApp
  • Purchase a Custom Phone Number for your Duve account
See all 7 articles

DuveAI

  • How to set up DuveAI SmartPriority
  • How to set up DuveAI SmartReply
  • DuveAI - How to test SmartReply
  • DuveAI
  • DuveAI FAQ
  • DuveAI Exception Rules for SmartReply Auto Answer Mode
See all 8 articles

FAQ & Best Practices

  • Scheduled Message condition for ID Verification status
  • Communication Hub FAQ
  • How to send an Email Template manually
  • Cover image by Rental can be added to the Email Editor
  • Enhancing Analytics with Scheduled Message tags
  • Enhanced Flexibility in Scheduled Messages for Last-Minute/Reservation Created After Trigger Bookings
See all 20 articles
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