Paulina
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Recent activity by Paulina-
'Marketing Source' field condition for Opera 5 customers
New condition 'Marketing Source' is available now in Guest Billing and PreScheduled Messages for Duve customers using Oracle Opera Hospitality 5. As a host there are different promotions which are ...
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Scheduled Messages - Chat Notification Methods
When setting up Scheduled messages, there are new ways to display the messages to the guests in the Guest App . In Chat Communication can be set up: None Message Preview Popup message To Set Up:...
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Streamlining Communications for Sub Reservations
Duve addressing an essential aspect of guest communication: sub-reservations. Previously, sub-reservations were excused from receiving certain emails. The logic is to prevent a primary main booker ...
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Agent routing instructions for Optima
Duve is happy to announce that Optima 1 customers will be allowed to configure which transaction codes will be ignored for the Guest Folio. Certain transaction codes are ignored by default through ...
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How to manage releasing Access codes manually
We are excited to announce the evolution of our WiFi and Access Codes feature. Duve is changing its logic to enhance your convenience and control over these critical parameters. This article will g...
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Scheduled Messages - Scan QR action
With Duve, our hotels can create a new guest experience using QR codes and PreScheduled messages. When a Duve QR code is scanned, Duve will send a message to your identified guest. Note: A guest mu...
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Guesty | How to Connect
This article explains the steps required to integrate Duve with your Cloudbeds account. In order to begin, you must have an Active Duve account. To access the Guesty API token In order to get t...
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Scheduled Messages support per Brand
Duve is excited to announce the launch of a new feature that allows hosts - users to create and manage Schedule Message at the brand level. This update is specifically designed for group accounts o...
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New Alert for Partial Check-ins in OHIP PMS
This alert is designed to streamline the check-in process by providing precise notifications to hotel staff when a guest completes pre-check-in without scanning their ID or passport. Background: Pr...
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Adjust your own Access Codes & Wi-Fi visibility logic for Communications and Guest App
We are excited to announce the evolution of our WiFi and Access Codes feature. Duve is changing its logic to enhance your convenience and control over these critical parameters. This article will g...