Optima 1 Connect & Sync – Duve

When creating a new Optima connection in Duve, with extra brands, you must assign the connection to the Brand so that you will be able to filter the Reservations page by Source Nickname to find the rentals

Username:

Silverbyte will give you this name

Password:

Silverbyte will give you this password

Internal Nickname:

Duve displays this nickname as the Brand name in the Brands and Communication Hub dropdown

API URL:

The default URL is now https://guestportal.silverbyte.com/ for all Israeli hotels so there is no need for any hotel to have a URL added on unless specifically directed by Optima
Leonardo Europe has their own URL - https://marketplace.leonardo-hotels.com/

VAT percentage:

Hotels can set the VAT percentage to show for guests
When Duve gets the full amount of the reservation, Duve does the math to itemize the Guest Billing to show to the guest and on the reservation page

Payment Transaction Code:

Host can create a new transaction code specifically for Duve payments and add it to sync back payments 2 way

Include AmountAfterTax for Custom Product:

Sync back Upsell to Silverbyte and include the AmountAfterTax

Web Service Hotel ID:

For GOC, live availability
Given to CSM by Silverbyte

Alternative API URL:

Set up GOC and add URL here to return Live Availability
Used in Leonardo Spain

Allow Update Reservation Status:

Allow update reservation status - Allow Duve to update guests' reservation status in Optima

Allow Sync Cancelled Reservations:

Allow synced cancelled reservations - turn this on to ensure that all reservation cancellations will be synced from Optima. If this is turned on and is not working, check with Silverbyte team to ensure that "rmz Reservations must be set up"

Use Alternative Live Availability

For Optima Europe Hotels, to set live availability to be a Push instead of a Get Request
Jan Hotels uses this specific configuration for Room Upgrade

Use Companion API push to send all guests information

Used to send companion information to Optima
For Leonardo Germany, Spain and Cyprus

Ignore transactions from Folio:

Add the transaction numbers here that should not be shown to guests during Guest Billing
There are some transaction codes that are ignored by default - will update them here.

Tax Label for Guest Billing:

Allow hosts to set the label from a predefined list for what VAT will show as in the Guest Billing
Specific development for Jan Hotels to be able to show City Tax instead of the name 'VAT'

Account ID: Duve Account ID (do not remove)

Optima Permissions

Overwrite guest info - If the customer would like to ensure that ID/passport number from Duve does not overwrite the information submitted by the Pre Check-in, turn this toggle on and Save.

Optima Permissions

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