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Guesty Custom Fields Sync to Additional Fields

Paulina Weinreich
Updated
Duve has introduced synchronization of additional data from Guesty PMS directly into Duve Front Desk's reservation details, enhancing operational efficiency.

 

Overview

The integration of additional information from Guesty PMS provides a successful conversion table. Custom fields like 'Document Number' in Guesty can now be matched and synced, providing a seamless data flow between Guesty and Duve platforms.
 
When setting this up, the Additional Fields section will show in the Reservation page. 
 
Supported Fields (no setup required)
 
Note: In order for Duve to push this information back to Guesty, please create custom questions for the following:
      • Birth day
      • Nationality
      • Document Number
      • Country of Birth
  • Custom Field Connection that needs to be created with the same names exactly in Guesty
    • For fields not directly supported, Duve offers custom field connection options, including:
      • Billing company name
      • Billing street and number
      • Billing postal code
      • Billing city
      • Billing country
      • Document Type
      • Country of Residence
      • Issuing Country
      • Invoice required

 

How to Set It Up

  1. Create an Additional Field on the Reservation Level for each custom field in Guesty in order to capture the details from the Guesty Custom Fields. 
  2. Navigate to Settings > Connections > PMS & Channel Manager's and click on the Guesty connection
  3. Locate the custom fields table where you can map Guesty's UDF fields.
 
 
The value that will be pushed to Duve is the input of the 'Variable' column.
 
In Duve 'Connect & Sync' you can add a new additional field and map the custom fields from Guesty. The Field PMS ID value should be the Field Name in Guesty.
 
 
 
 

In Guesty

 
In addiition, in the reservation you can edit a custom fields ➝
 

 

Configuration and Live Sync

Each additional field chosen will continuously sync in real-time, updating the Front Desk's reservation details with the latest information from Guesty PMS.

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