Duve is thrilled to announce a comprehensive enhancement to its DuveConnect platform, specifically tailored for marketplace suppliers.
To learn more about adding the Marketplace, please see our Webinar: Recording link (Passcode: @R%.0Cu?)
Overview
DuveConnect provides a webhook for one trigger at the moment - "Order Status', where suppliers can add many data points to the outgoing webhooks to ensure easy and efficient data transfer.
Upon activation, marketplace suppliers will gain access to DuveConnect section under the Settings > 'Connections' section.
Marketplace Suppliers can activate DuveConnect at no additional cost.
How to Set it Up?
Go to Settings > Connections and Click DuveConnect.
The only event that can trigger a webhook is "Order Status'.
DuveConnect will now support a range of new webhook triggers and data points, ensuring comprehensive and efficient data routing:
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Order Status requested (Existing trigger)
-
New data points:
- "Amount due" - The calculated amount of the product reducing Duve and Host commission.
- "Special requests" - The guests input for notes
- "Host full address" - Combination of the street, street number, city, county, country and zip code
-
Existing data points in other triggers:
- Guest Name/s (Applied for both the main booker and the companions)
- Duration of stay
- Guest country
- Order Status
- Product details
- Check-in date
- Check-out date
- Is parent reservation
- Is child reservation
- Last Name
- VerifiedEmail
- VerifiedPhone
- VerifiedFirstName
- VerifiedLastName
- AllowOptInMarketing ?
- Room number
- Preferred language
- Verified adults
- Verified children
- Verified babies
- Estimated landing time
-
New data points:
-
Order Status created
-
Existing data points in other triggers:
- Guest Name/s (Applied for both the main booker and the companions)
- Duration of stay
- Guest country
- Order Status
- Product details
- Check-in date
- Check-out date
- Last Name
- VerifiedEmail
- VerifiedPhone
- VerifiedFirstName
- VerifiedLastName
- AllowOptInMarketing
- Room number
- Custom question answers
- Preferred language
- Verified adults
- Verified children
- Verified babies
- Flight number
- Train station
- Estimated landing time
- "Amount due" - The calculated amount of the product reducing Duve and Host commission.
- "Special requests" - The guests input for notes
- "Host full address" - Combination of the street, street number, city, county, country and zip code
-
Existing data points in other triggers:
-
Order Status updated
-
New data points:
- Amount due
- Pay by Cash value
- Special request
- Notes field
- Host full address
- Combination of the street, street number, city, county, country and zip code
- Amount due
-
Existing data points in other triggers:
- Guest Name/s (Applied for both the main booker and the companions)
- Duration of stay
- Guest country
- Guest Information
- Order Status
- Product details
- Check-in date
- Check-out date
- Last Name
- VerifiedEmail
- VerifiedPhone
- VerifiedFirstName
- VerifiedLastName
- AllowOptInMarketing
- Room number
- Custom question answers
- Preferred language
- Verified adults
- Verified children
- Verified babies
- Flight number
- Train station
- Estimated landing time
-
New data points:
-
Order Status canceled (Existing trigger)
-
New data points:
- Amount due
- Pay by Cash value
- Special request
- Notes field
- Host full address
- Combination of the street, street number, city, county, country and zip code
- Amount due
-
Existing data points in other triggers:
- Guest Name/s (Applied for both the main booker and the companions)
- Duration of stay
- Guest country
- Guest Information
- Order Status
- Product details
- Check-in date
- Check-out date
- Is parent reservation
- Is child reservation
- Refunded amount
- Refunded percentage
- Last Name
- VerifiedEmail
- VerifiedPhone
- VerifiedFirstName
- VerifiedLastName
- AllowOptInMarketing
- Room number
- Custom question answers
- Preferred language
- Verified adults
- Verified children
- Verified babies
- Flight number
- Train station
- Estimated landing time
-
New data points:
-
Order Status refunded (Existing trigger)
-
New data points:
- "Special requests" - The guests input for notes
- "Host full address" - Combination of the street, street number, city, county, country and zip code
-
Existing data points in other triggers:
- Guest Name/s (Applied for both the main booker and the companions)
- Duration of stay
- Guest country
- Guest Information
- Order Status
- Product details
- Check-in date
- Check-out date
- Is parent reservation
- Is child reservation
- Refunded amount
- Refunded percentage
- Last Name
- VerifiedEmail
- VerifiedPhone
- VerifiedFirstName
- VerifiedLastName
- AllowOptInMarketing
- Room number
- Custom question answers
- Preferred language
- Verified adults
- Verified children
- Verified babies
- Flight number
- Train station
- Estimated landing time
-
New data points:
-
Order Status requested (Existing trigger)
-
Order Status Requested & Created:
- New data points include "Amount due," "Special requests," and "Host full address," among others. These augment existing data points such as guest details, product specifics, and reservation durations.
-
Order Status Updated & Canceled:
- Both triggers will encompass new data points like "Pay by Cash value," "Notes field," and the consolidated "Host full address," further enhancing the granularity and context of transmitted information.
-
Order Status Refunded:
- This trigger will capture essential details like "Special requests" and the "Host full address," ensuring all relevant information is seamlessly communicated.
Security:
- Recognizing the sensitive nature of some data points, Duve has prioritized security measures.
- Sensitive data exposure risks will be mitigated by concealing the origin of requests, including IP and client type.
- URL inputs will undergo rigorous sanitization to prevent potential vulnerabilities.
- Data transmitted via webhooks will be thoroughly sanitized from Duve to third-party platforms, ensuring secure and compliant data exchanges.
The trigger for the order status created will show the Webhook Endpoint URL with a dropdown list of all the data points available.
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