Custom question field matches for Mews: DNI Number, Document Type & Second Last Name

How to Set It Up

1. Enable Document Type Field in Duve:
   • Go to Settings > Custom Questions/Basic details in Duve.
   • Add or update a question to collect the document type during the guest’s online check-in process.
2. Map Document Type Field to Mews:
   • In the Custom Questions/Basic Details section, create options for the guests to select from. For example:
   • Passport, Driver's License, Identity Card and Travel Visa.
   • Verify that all document types supported by Mews are included in the mapping.
3. Real-Time Sync:
   • Duve will automatically sync the document type information for the main booker and companions to Mews upon the completion of the online check-in.

Second Last Name

 

Create a Custom Question for "Second Last Name".

Add the field match for "Second Last Name".

 

 

Note: Add the Labels & Codes as written exactly below in order to ensure the mapping between the platforms.

National ID/DNI Number

Create a Custom Question for "Support Document Number".

Add the field match for "National ID number/DNI".

Make the field mandatory by switching the toggle.

In order for this field to sync, there must also be a setup for Document Type question and Document Number question (field match should be set to ID/Passport)