Paulina

Using Duve, you can communicate with guests through Duve Chat, SMS, WhatsApp and Email to send messages to guests. In order to contact your guests by WhatsApp and SMS, enable it on the Billing page...

Duve is happy to introduce new user permissions to give hosts greater control over their users permissions and capabilities in their Duve account. These enhancements focus on automation and guest b...

Duve's Guest Journey is signified by guest statuses which can be used throughout the Guest Experience. This Status is only shown in Duve and does not sync back to any PMS Integration. The Guest Sta...

With Duve, our customers can update the reservation status in Optima 1, OHIP, Opera onPrem 5, Mews PMS, MiniHotel, Cloudbeds and Protel On-Prem and Air by sending Pre Scheduled Messages.   To enabl...

Duve can be configured to deliver emails to guests on your behalf via your email domain to increase brand awareness. Each brand can now be verified with a different domain names from your main acco...

If you are changing PMS or Channel Managers which are connected to Duve, please follow these steps: Before you start the process, please request a list of rentals with the External IDs from your ne...

Set which documents your guests will be asked to scan during the Check-In wizard. This can include an ID document such as a Driver's License, Passport, or any other identification documents. Depend...

To enhance the design flexibility of Duve branding page, Duve developed the option to adjust a color picker per brand. As part of the new feature, Duve employs custom hex color codes for their bann...

Duve is excited to announce a significant enhancement to its security deposit management with Stripe. This new capability, allows hosts to capture the hold for a 30 days period or of 7 days. In or...

Creating a strong brand identity is essential in order to make each brand unique. One way to establish a brand identity is by using a branded URL. Now, with the latest update, you can easily create...