Paulina

Here you can find a step by step instructions for switching the payment provider in your account. Important note:When a PSP is switched, all orders are set to Pay by credit card before are set to p...

Duve allows Pelecard and Credit Guard customers based in Israel to enable their guests to pay in installments. Before setting up Installments with Duve, please check that your Pelecard Credit Guard...

Duve offers integration to Adyen payment provider to enable guest billing, upsells and pre-authorization during the guest experience journey.Duve Supports: Payments Immediate Payment Payment for s...

Reservation is Cancelled in PMS, but not updated in Duve Please note that Duve will only sync updates to reservations, In order to further address this issue, please follow these troubleshooting st...

Group reservations are a common and valuable opportunity for you to reach a larger audience and Boost Duve's impact. However, there are some limitations with the current system that need to be cons...

Airbnb is the most popular platform to list your vacation rentals (currently have 150M rentals and counting). Sometimes details (e.g. phone, email) are not synced from Airbnb into the PMS and thus,...

There are two types of Category Views for the Guidebook. To adjust which view you would like in your Guest App, click on the Advanced section of the Guidebook setup page. Minimalist Slider Template...

 How to Make a Test Reservation *Important Note: If you create a test reservation in Duve, the information will not sync back to your PMS or affect the rental/room’s availability on your booking so...

SMS PricingPlease see our SMS pricing per country here.  WhatsApp Pricing Your WhatsApp usage charges are calculated based on Meta's Conversation-based fee and an operational per-message fee:...

The Email Alias Feature for Airbnb will be deprecated on September 30th, 2023  Here is the link to the update from Airbnb -    Duve Recommendations from Duve to contact Airbnb Guests Use SMS mes...