Paulina

The Duve Online Check-out is a wizard designed to enhance the guest experience by allowing them to complete the check-out process digitally.   This is a legacy feature. Duve's team recommends tha...

Duve offers our hosts the ability to send SMS messages via Duve to guests either via manual or automated messages.   In order to start using the SMS by Duve, see our SMS and WhatsApp Pricing and ...

At Duve, we continuously improve our platform to ensure a seamless experience for both you and your guests.We’re excited to share the latest enhancements made to the Online Check-In Wizard, aimed a...

Q: Can I disable the "Smart Tools" even after creating them as an Upsell?A: Yes. the "Early check-in" and "Late check-out" can be disabled from the Settings. The Duve Taxis can be disabled only by ...

When testing Assa Abloy keys, please create 2 tests with the following scenarios: One reservation which was not completed Pre Check-inOne reservation which has completed Pre Check-inWhen creating a...

Duve offers integration to Stripe payment provider to enable guest billing and upsells via direct charges during the guest experience journey. Stripe's iFrame UI:  Q: What are the security protocol...

Duve is proud to introduce a new feature that will transmit comprehensive guest information directly to Optima 1 for each guest in the reservation. Up until now, Duve has been transmitting only the...

  Duve customers can now connect their Dormakaba Code account and pull access codes into Duve! To connect Dormakaba Codes, please reach out to Duve's Support team.   *This integration supports onl...