Paulina
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Articles
Recent activity by Paulina-
Confirmation Email
The confirmation email is a personalized email communication that your guests' will receive just minutes after the room or property they booked with you is synced into Duve. The confirmation emai...
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How to Set up Smart Early Check-in
In this article, we will go over the benefit of the Smart Early Check-in for your guests' experience and cover the following topics: 1. How to Set it Up? 2. Optional Customization 3. The Guest Expe...
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Upsells: How to create Custom Services
Duve enables you to customise your upsells, by you or your suppliers, allowing you the opportunity to tailor your services to the guest’s needs and generate new revenues with no effort. You can e...
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Duve Product Updates
Last updated: March 30, 2026:March 2026: Filter 'Inbound Messages' in the Communication Hub: Inbound guest messages are now easier to manage across brands. Teams can filter conversations, assign o...
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Rooms/Reservations Management Tutorial
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Communication Hub Tutorial
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Digital Spots Tutorial
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How to Edit a Canned Response
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Check-out Basic
The Duve Online Check-out is a wizard designed to enhance the guest experience by allowing them to complete the check-out process digitally. This is a legacy feature. Duve's team recommends tha...
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General SMS Information
Duve offers our hosts the ability to send SMS messages via Duve to guests either via manual or automated messages. In order to start using the SMS by Duve, see our SMS and WhatsApp Pricing and ...