Paulina

As part of the Pre Check-out wizard, you can ask the guests to review the staff, cleanliness, and overall experience.   How to Set Up Check Out Reviews  How to set it up?Go to Settings > Check-...

  Duve offers integration to Pelecard payment provider to enable guest billing, preauthorizations and upsells via direct charges during the guest experience journey.   Pelecard Integration is supp...

Duve presents a feature designed to address communication gaps and improve guest satisfaction. This new capability strengthens the Communication Hub by providing hosts with timely notifications for...

Reservation - When a Reservation is created in DuveAvailable Data Points:Booking/Reservation IDExternal IDPre Check-in LinkGuests InfoNumber of GuestsGuests total durationGuest CountryGuest Profile...

Duve enables hosts to offer their guests an upsell for a Room Upgrade during their Pre Check-In process.  A Room Upgrade is an upsell offer for guests to pay x amount to stay in a higher-level room...

How to Connect Cloudbeds | How to Connect – Duve 1 Way Sync (from PMS to Duve) What We Sync 🏨 Sync in Room Room Name Unit Type Unit Number Unit Description Street Street Number City State Coun...

  EarningsThe Earnings section will show the total number of orders purchased during the month, including those that are canceled but not refunded. This amount will not include orders which are not...

The Styles page provides the ability to customize all the elements of your Guest App such as: Logo image Brand color Font Images Shortcuts The Styles page affects only the Guest App setup. All bran...

Duve's customers who use Escapia can set the access codes in Escapia which will push to each individual reservation in Duve. Note: In order to have access codes through Escapia, you must connect a ...

We have added new capabilities to our integration with Mews in order to create companion profiles in each reservation per guest.   The information which can be pushed back for each companion is: F...