Paulina

We're thrilled to introduce the open beta of SmartPriority powered by DuveAI. This groundbreaking addition empowers you to streamline your communication processes and efficiently focus on critical ...

To extract details of your guest's Upsells, Duve allows you to export the information into an Excel or CSV file. Go to the Upsells page and choose to Export  XLS or CSV file. Choose your desired fi...

Duve's hosts who are connected to Apaleo, Opera, OHIP, Optima 1, Protel On-Prem, Protel Air, Medialog, and Mews are able to set up their Room upgrades with the base offering being the 'Booked Room ...

Duve now provides the option to refund guests' orders by a percentage, a specific amount, or a full amount. Refunds can only be processed for orders paid by credit card.     To process a refund, g...

If you would like to setting up Webhooks for events occuring in Duve, please contact Duve Support.For more information about this connection, please read all in our article about DuveConnect  How t...

 Duve allows you to configure the Pre Checkout Confirmation for all your guests or exclude by booking source.  How to Set it Up?Go to Settings > Checkout > Extra Customization  Turn off "Pre check-...

 Duve offers integration to Ingenico by Worldline payment provider to enable guest billing, upsells and pre-authorization during the guest experience journey.  Duve Supported Payment types: Guest ...

The Search Bar is located at the top of every page in Duve in the Daily Admin Settings. Search results includes all reservations and orders created in the last 3 months, Reservations with check-in ...

Duve improved the integration capabilities with SIHOT. The primary goal is to ensure a more comprehensive and efficient data flow between Duve and the PMS for Billing Information, enhancing the gue...

Duve is happy to introduce a comprehensive enhancement to its review system, providing the flexibility to customize questions, ratings, and overall guest interaction in the online check out wizard....