Paulina

Go to the Rooms/Rentals page, click on Tags&Brand and assign the rental to the correct brand.Please ensure that all your rentals are correctly assigned to the respective brands. This can be checked...

 Go to Connect& Sync and Click Add New Source and select Eviivo.    You will be asked to enter your Eviivo property code. Contact Eviivo and request your code for a Duve connection. Eviivo’s suppor...

Guests can be muted by their hosts to no longer receive automated emails from Duve. To mute a guest, click on the three vertical dots icon and select 'mute auto messages to guest'  To confirm your ...

The Pre Check-in email templates are now more personalized than ever before. Our online check-in email editor allows hosts to design personalized emails that reflect your brand, or use Duve's exist...

How does configuring a custom email domain work?Duve can be configured to deliver emails to guests on your behalf via your email domain to increase guest engagement and brand awareness. Until this ...

  Airbnb and Duve have embarked on a collaboration, focusing on direct integration between the two platforms. This move aims to facilitate a more efficient synchronization of messages, ultimately p...

The new Dynamic Parameter library includes more advanced search capabilities, filters, and more visibility.  For the complete list of dynamic parameters, see here. The topics include: Room/Rental d...

To extract details from your guest's Online Check-in, Duve allows you to export the information into an Excel or CSV file. Go to the Reservations page and click the three vertical dots icon to pull...

Introducing a new price type - "% of accommodation", is a game-changing feature for accommodation services. This new pricing type offers more flexibility in pricing, enabling accounts to dynamicall...

Now, Optima 1 users can display another message on the final step of the check-in. When setting up Scheduled Messages, there is a new way to display the message to the guests on their last step fro...