Paulina

A new feature allows hosts to add a cover image for individual rooms and rentals. Our hosts will now be able to display pictures of their booked room or rental. This cover image will appear in the ...

New field 'Membership' is available now in the Communication Hub, Guidebook and PreScheduled Messages for Duve customers using Optima 1. In Optima the field - "Silverbyte_MembershipStatus" is used ...

Enable Scheduled Messages to send scheduled messages based on Guest segments, to ensure that each guest is sent the right message, at the right time  How to Set Up Pre-Scheduled Messages  How to S...

Duve is enhancing its reservation management capabilities by integrating a new feature that fetches and displays cancellation policies directly from Optima 1 PMS. This functionality is particularly...

Go to the Duve Frontdesk homepage address in your mobile web browser: https://frontdesk.duve.com/login Enabling notifications will send the user push notifications for all messages sent by guests t...

How to Connect your Duve Account to GuestlineOn the Connect&Sync page, Add a New source and select 'Guestline' Contact Guestline support in order to receive the details to connect your Guestline ac...

New condition 'Marketing Source' is available now in Guest Billing and PreScheduled Messages for Duve customers using Oracle Opera Hospitality 5. As a host there are different promotions which are ...

When setting up Scheduled messages, there are new ways to display the messages to the guests in the Guest App . In Chat Communication can be set up: None Message Preview Popup message    To Set Up:...

Duve addressing an essential aspect of guest communication: sub-reservations. Previously, sub-reservations were excused from receiving certain emails. The logic is to prevent a primary main booker ...

Duve is happy to announce that Optima 1 customers will be allowed to configure which transaction codes will be ignored for the Guest Folio. Certain transaction codes are ignored by default through ...