Paulina
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Recent activity by Paulina-
How to manage releasing Access codes manually
We are excited to announce the evolution of our WiFi and Access Codes feature. Duve is changing its logic to enhance your convenience and control over these critical parameters. This article will g...
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Scheduled Messages - Scan QR action
With Duve, our hotels can create a new guest experience using QR codes and PreScheduled messages. When a Duve QR code is scanned, Duve will send a message to your identified guest. Note: A guest mu...
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Guesty | How to Connect
This article explains the steps required to integrate Duve with your Cloudbeds account. In order to begin, you must have an Active Duve account. To access the Guesty API token In order to get t...
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Scheduled Messages support per Brand
Duve is excited to announce the launch of a new feature that allows hosts - users to create and manage Schedule Message at the brand level. This update is specifically designed for group accounts o...
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New Alert for Partial Check-ins in OHIP PMS
This alert is designed to streamline the check-in process by providing precise notifications to hotel staff when a guest completes pre-check-in without scanning their ID or passport. Background: Pr...
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Adjust your own Access Codes & Wi-Fi visibility logic for Communications and Guest App
We are excited to announce the evolution of our WiFi and Access Codes feature. Duve is changing its logic to enhance your convenience and control over these critical parameters. This article will g...
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Mews - How to set up Room Upgrade services
Duve now supports Live availability for Room Upgrades for Mews! Overview Duve will be able to see the live availability for space categories when browsing for Room upgrade options. If the guest pu...
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Sending messages from Duve's Communication Hub
Using Duve, you can communicate with guests through Duve Chat, SMS, WhatsApp and Email to send messages to guests. In order to contact your guests by WhatsApp and SMS, enable it on the Billing page...
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User permissions FAQ
Duve is happy to introduce new user permissions to give hosts greater control over their users permissions and capabilities in their Duve account. These enhancements focus on automation and guest b...
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Duve's Guest Status
Duve's Guest Journey is signified by guest statuses which can be used throughout the Guest Experience. This Status is only shown in Duve and does not sync back to any PMS Integration. The Guest Sta...