Paulina

There are two types of Category Views for the Guidebook. To adjust which view you would like in your Guest App, click on the Advanced section of the Guidebook setup page. Minimalist Slider Template...

 How to Make a Test Reservation *Important Note: If you create a test reservation in Duve, the information will not sync back to your PMS or affect the rental/room’s availability on your booking so...

SMS PricingPlease see our SMS pricing per country here.  WhatsApp Pricing Your WhatsApp usage charges are calculated based on Meta's Conversation-based fee and an operational per-message fee:...

The Email Alias Feature for Airbnb will be deprecated on September 30th, 2023  Here is the link to the update from Airbnb -    Duve Recommendations from Duve to contact Airbnb Guests Use SMS mes...

With Duve, our hotels can create a new guest experience: the Digital Registration Process. The Digital Regisration process consists of allowing your guests to complete items of Pre Check-in and E-S...

In order to connect your Apaleo account, please go to Settings > Connections > Add New and choose Apaleo as your sync source.  Select Apaleo and Click Connect.  You will be forwarded to the Apaleo...

Save yourself time and avoid the hassle of taking payment from guests by automating payment collection. By enabling the check-in guest billing, you allow your guests to pay in advance during the ch...

By adding services to the Duve platform, Duve enables you to generate more revenues and enhance your guest's stay, seamlessly. In order to start offering services to your guests in Duve, you need ...

The confirmation email is a personalized email communication that your guests' will receive just minutes after the room or property they booked with you is synced into Duve. The confirmation emai...

In this article, we will go over the benefit of the Smart Early Check-in for your guests' experience and cover the following topics: 1. How to Set it Up? 2. Optional Customization 3. The Guest Expe...