Paulina

Duve's new feature helps hosts to import multiple posts to the Guest App simultaneously, streamlining the design process and ensuring that creating a guest app look is smoother than ever.The new fe...

Q: How can I release access codes manually through Duve? A: Release codes is available in the "Task" screen, by clicking the 'Lock' icon or by sending a message with the dynamic parameters for Buil...

In order to sync upsells back to Beds24, you must locate the Info Code in Beds24 and add it back to the Billing Identifier section of the Upsell Go to Settings > Account > Preferences Add a value i...

1 Way SMSAll Australian customers who would like to SMS message their guests can add the 'HOTELFD' Sender ID to their Setup under Settings > Company Info. Adding the Short Name for SMS like shown b...

Q: Why can't I see all the Tasks in my Duve account? A: Please ensure that your tasks page is set to 'Company Tasks' and then you will be able to see all the reservations and rentals. Q: How can I ...

Duve now supports the ability to sync guests data even when the Pre Check-in is partially completed. While the guest is moving through their Pre Check-in, Duve sends the data that the guest has ent...

 FAQsQ: Will there be any charges for using Motion before September 30, 2023?A: No, using Motion is free until September 30, 2023. After this period, it becomes a paid add-on. Q: How many photos ca...

For any service that is created in Duve that you would like to send back information to Medialog, here is what must be added from Medialog so that it will correctly sync back.  OverviewEach Upsell ...

'Rate Plan' and 'Market Segment' fields are available in the Communication Hub, Guest App and PreScheduled Messages for Duve customers using Mews.   Now you can target guests with different Rate Pl...

For any service that is created in Duve that you would like to send back information to Medialog, here is what must be added from Medialog so that it will correctly sync back.  OverviewEach Upsell ...