Paulina
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Articles
Recent activity by Paulina-
Setup Document Verification and Guest Experience for Dubai Hosts
Setup for Document Verification In Settings > Check-in> Required Documents: Must be enabled and select "All guests (Adults,Children, Babies)" Note: Any description text in the Required Docum...
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Access Codes sync from Elina
Duve has introduced a new feature to enhance its integration with Elina PMS, specifically focusing on the synchronization of access codes. This update ensures that access codes generated in Elina a...
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Cover image by Rental can be added to the Email Editor
Duve is excited to introduce a new feature in the email editor that allows hosts to select specific rental or room-type cover images for their scheduled messages. This enhancement provides more fle...
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Streamline Upsells better with OHIP Integration
We are excited to introduce a new feature that enables the sale of Duve's upsells directly from the OHIP interface. This enhancement aims to leverage Duve's services within the OHIP platform to inc...
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DuveAI
Duve's Generative Al Agents extend the Communication Hub to serve as your 24/7 team members, automatically analyzing guest profiles and using generative Al to manage inquiries. What sets Duve's Al...
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Create your own WhatsApp Templates in Duve (Coming Soon!)
Managing communication with guests is crucial for providing a seamless experience, and WhatsApp has become an essential tool for hosts to engage with their guests. To streamline this process, Duve ...
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Enhancing Analytics with Scheduled Message tags
Duve is thrilled to introduce a powerful new feature aimed at enhancing the organization and analytics of scheduled messages: Tags. This feature provides hosts with a clearer view of their messages...
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Scheduled Messages: Logic for SMS Fallback after WhatsApp fails
As part of the recent development Duve released, all failed Whatsapp messages were sent as an SMS fallback by default. In order to provide fully customized for hosts, Duve has updated the logic for...
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Automated Number assignment for E-Signature
Duve is introducing a new capability designed to streamline the compliance process for hosts, for countries like Austria where regulations mandate that every registration card must be numbered. Thi...
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Sync ETD from Opera 5.6 to Duve
Currently, hosts are required to update the checkout time in both the Opera PMS and Duve systems separately. This duplication increases the likelihood of manual errors and leads to discrepancies, p...