Paulina
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Articles
Recent activity by Paulina-
How to Contact Guests of Group Reservations
Group reservations are a common and valuable opportunity for you to reach a larger audience and Boost Duve's impact. However, there are some limitations with the current system that need to be cons...
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Ways to Contact your Airbnb guests from Duve
Airbnb is the most popular platform to list your vacation rentals (currently have 150M rentals and counting). Sometimes details (e.g. phone, email) are not synced from Airbnb into the PMS and thus,...
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Category Icons Types and View
There are two types of Category Views for the Guidebook. To adjust which view you would like in your Guest App, click on the Advanced section of the Guidebook setup page. Minimalist Slider Template...
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How to Create a Test Reservation in Duve
How to Make a Test Reservation *Important Note: If you create a test reservation in Duve, the information will not sync back to your PMS or affect the rental/room’s availability on your booking so...
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SMS and WhatsApp Pricing
SMS PricingPlease see our SMS pricing per country here. WhatsApp Pricing Your WhatsApp usage charges are calculated based on Meta's Conversation-based fee and an operational per-message fee:...
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Airbnb Settings Update regarding Alias Emails
The Email Alias Feature for Airbnb will be deprecated on September 30th, 2023 Here is the link to the update from Airbnb - Duve Recommendations from Duve to contact Airbnb Guests Use SMS mes...
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Digital Registration Process - How to Set it Up
With Duve, our hotels can create a new guest experience: the Digital Registration Process. The Digital Regisration process consists of allowing your guests to complete items of Pre Check-in and E-S...
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Apaleo | How to Connect
In order to connect your Apaleo account, please go to Settings > Connections > Add New and choose Apaleo as your sync source. Select Apaleo and Click Connect. You will be forwarded to the Apaleo...
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Check-in Billing
Save yourself time and avoid the hassle of taking payment from guests by automating payment collection. By enabling the check-in guest billing, you allow your guests to pay in advance during the ch...
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Duve Upsells
By adding services to the Duve platform, Duve enables you to generate more revenues and enhance your guest's stay, seamlessly. In order to start offering services to your guests in Duve, you need ...