Paulina

Duve enables hosts to set up SSO to enforce users of your organization to user their company user ID to sign in to Duve. Contact Duve Support to unlock this feature. Note: The SSO feature supports ...

Duve Marketplace plays a crucial role within the personalized GuestApp designed exclusively for your guests. With a simple click of a button, your guests will have the convenience of exploring, boo...

We have added new capabilities to our integration with Mews in order to sync back orders as either a service or a product, giving you greater visibility and better categorization for accounting in ...

We are excited to announce the release of our latest Guest App version, which comes packed with a range of new features and improvements. We improved the Guest App to help drive higher guest engage...

The Duve Guest App, a personalized web app, holds all of your guest's important information for their stay including reservation details, check-in information, arrival instructions, content and ups...

Duve customers can connect their SelfWelcome accounts and pull Kiosks codes into Duve! Duve customers are currently integrating Selfwelcome to their Duve accounts to send codes to guests, who would...

Q: What is the best way to set up my custom questions to ask for my guest's purpose of stay? A: The best way to set up this question is to set a Multiple Choice question, and create options for Fam...

Q: How can I make sure that my guest's Online Check-in information is successfully synced to my PMS?A: Please try these steps to troubleshoot:Ensure that the toggle for 2 way sync of details is act...

In order to sync upsells back to Thais, you must locate the Item Code in Thais and add it back to the Billing Identifier section of the Upsell Go to Configuration > Items  You can find the item set...

In order to sync Payment for Stay back to Protel Air, you must locate the TAA and ID number for the Payment Methods in Protel Air and add it back to the Billing Identifier and Fixed Charge section ...