Paulina

Duve has added the ability to pull alternative live availability from Optima 1 for Optima' Europe Hotels.  2 Options:1. Using Alternative Live Availability URL2. Using Alternative Live Availability...

Customers using Duve have the ability to SMS message from local phone numbers to ensure messages are successfully received by guests. Duve offers all customers using messaging to message their gues...

In order to start the process of adding the Custom Phone Number add-on for your Duve Account, your Facebook Business Manager must be verified. Instructions in Hebrew: Click Here Step by Step Instru...

When using Scheduled Messages, Duve wants to ensure that all your guests are receiving the messages you have Scheduled for them to receive. The focus of this article is to understand the hierarchy ...

OverviewIn this article, we will share with you the best practices for creating a "Mid-Stay cleaning" Upsell. In the "Upsells" manage page, you can "Add new" > "Custom service": Duve offers a "Mid-...

OverviewThis article will give us some best practices for creating a Pet Fee upsell. Scenario #1 - Classic Setup:Upsell created for "Pet Fee" addition for the Reservation. This can be set as a gene...

Duve is enhancing its platform with a new tab called 'Connections,' a comprehensive section designed to consolidate and gather several features' settings.   Overview of the 'Connections' Section Th...

In order to set up WhatsApp for your Custom Phone Number, you must have a verified Facebook Business Manager account.   To Open an Inquiry for a Custom Phone Number, see our Help Article here.   I...

A custom phone number is a branded number used for messaging guests from Duve. Duve customers can create brand visibility and empower 'Customer Confidence' to respond via verified communication cha...

Live Availability for Room Upgrades Duve will query the PMS directly for a live availability of the rooms in a hotel to give an accurate view of current availability for Room Upgrades. It gives acc...