Paulina
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Articles
Recent activity by Paulina-
Sync Upsells back to OHIP as 'Packages'
Duve has a new feature to push upsells into "Ohip" & "Thais" as packages. The host will be able decide, per upsell, if to sync it to PMS as "package" or "fixed" This exciting new capability enables...
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Email Editor: Improved Message Scheduling and Editing Capabilities
We are excited to announce the release of our latest email editor version, which comes packed with a range of new features and improvements. Our goal with this new version is to make it easier for ...
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Mews - How to pull Access Codes
Customers using Mews can now pull access codes from their Mews account into Duve. Setup in Mews: In order to have access codes through Mews, you must connect a third party access code provider thro...
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Escapia | How to Connect
This article explains the steps required to integrate Duve with your Escapia account. In order to begin, you have an active Duve account. How to Connect your Duve Account to Escapia After regist...
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Pulling Access Codes from Beds24
To pull Access Codes from Beds24, one of the following Custom Fields must be available in your Beds24 account:‘LOCKSTATE_PIN’ field‘NUKI_PIN’ field‘[BOOKIDLAST4]’ field'LOCKROOM' fieldEach Property...
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Motion! Craft Engaging Video Experiences for Your Guests
We're excited to announce that the open beta of Motion is now available! Introducing Motion, a new way to boost engagement with personalized videos. Motion uses dynamic parameters to create pers...
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Adding Brands to Rooms/Rentals
Go to the Rooms/Rentals page, click on Tags&Brand and assign the rental to the correct brand.Please ensure that all your rentals are correctly assigned to the respective brands. This can be checked...
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Eviivo | How to Connect
Go to Connect& Sync and Click Add New Source and select Eviivo. You will be asked to enter your Eviivo property code. Contact Eviivo and request your code for a Duve connection. Eviivo’s suppor...
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How to mute/unmute Guests' Reservations
Guests can be muted by their hosts to no longer receive automated emails from Duve. To mute a guest, click on the three vertical dots icon and select 'mute auto messages to guest' To confirm your ...
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Holistic Email Editor for Pre Check-in email reminders
The Pre Check-in email templates are now more personalized than ever before. Our online check-in email editor allows hosts to design personalized emails that reflect your brand, or use Duve's exist...