SelfWelcome Kiosk Integration

Duve customers can connect their SelfWelcome accounts and pull Kiosks codes into Duve! Duve customers are currently integrating Selfwelcome to their Duve accounts to send codes to guests, who would like to give their guests codes to dispense their own keys.

 

 

Before starting this process, please reach out to your Customer Success Manager or Duve Support.

 

Duve syncs the Kiosk Dispenser's codes to SelfWelcome when the Reservations (including Sub Reservations) are synced to Duve.

 

Each host can create their own flow within Duve to dispense the codes to the guests. Via Scheduled Messages, add the dynamic parameter {{propertyOrKeyBoxCode}} to send the codes to your guests.

 

 

Silverbyte will provide the Hotel Code to the Duve Support team.

 

Go to the Keys page. Add a key dispenser in the keys section ➝

 

 

Select SelfWelcome.

Add the Brand (if relevant) and the Hotel Code as the credentials and then click 'Add'.

 

All the doors will be synced automatically ➝

 

 

Optional setup: Select which reservation status will Auto Release the codes ➝

 

 

There is no further setup needed. All the rooms will already be connected to each respective room.