We're thrilled to announce our newest feature integration with Enzo Systems Key Dispenser. This integration streamlines the check-in process, making it even more seamless for your guests to retrieve and dispense their keys.
To start the integration process of your Enzo Account to Duve, please reach out to your Customer Success Manager or Duve Support.
This feature is available for both Hotels and Vacation Rentals.
Overview:
When a reservation is created in Duve, Duve will request the link to the QR code from Enzo.
Guests receive an easy-to-use QR code, facilitating quick key access.
Guests receive an easy-to-use QR code, facilitating quick key access.
Duve will generate the dynamic parameter {{KeyDispenserCode}} to lead to the QR code page in the Guest App. This link will not be visible in the Duve UI, but only when the dynamic parameter is sent to the guest via the Communication Hub.
When the guest opens the link, they will be shown the QR code.
When arriving at the hotel/host, scan the QR code in the Enzo Kiosk to get your room key.
For Tips and Tricks to set up the Guest Journey for our customers using Enzo, click here.
How to Set it Up?
Enzo Kiosk team will provide the connection name and the Hotel Code
Go to the Keys page. Click Add New Key Dispenser and select Enzo Systems.
Add the Credentials to Duve
- Add the Brand that is connected to the Dispenser according to the Hotel code you got from the Enzo team.
- Fill in the Hotel code and then click 'Add'.
- Add a name for which you can easily distinguish between Brands.
Note: If your account has multiple brands, you must select the relevant Brand in order to allocate the specific brand to the relevant doors that you want to assign
Complete the Connection
All the doors will be synced automatically to the Rooms. There is no further setup needed. All the rooms will already be connected to each respective room.
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