New! Dynamic Room Pricing for Room Upgrade via Opera PMS

As for the daily process of hotels, changing room rates are common as properties aim to optimize revenue. Duve introduces the feature: Dynamic Pricing for Room Upgrades. By integrating with advanced revenue management solutions, Duve ensures guests get real-time pricing for room upgrades, making room rate adjustments as smooth and accurate as possible.

 

 

The newly launched dynamic pricing in Duve sources upgrade rates live, offering guests room upgrades based on the most recent pricing, directly pulled from iDEAS through the Opera OWS. This ensures that the room upgrade prices offered in Duve are always in sync with the hotel's revenue management strategies, enhancing the chances of upselling.

 

How to Set It Up

Go into OHIP PMS and take the Rate Codes

• • Add the desired Rate Codes for each Room Type in the Rate Code field.

2 Options

1. Fixed Price Type - Duve will check the Rate Code synced from Ideas to determine which amount to show to the guest. If there are any errors in the sync, Duve will show the fallback price
2. % of Accommodation - Percentage of the Nightly Rate pulled for the reservation from the PMS

Fixed

 

% of Accommodation Setup

 

Enable Live Pricing:

1. • In the Advanced Options, toggle the option: ‘Check live pricing from OHIP PMS’ to fetch the latest nightly rates. 
     • When live rates are not available, Duve will fall back to static pricing (pre-configured in Duve).
2. Real-Time Updates:
   • Dynamic pricing requests will be triggered:
     • When the guest app or online check-in page is opened.
     • When guests navigate to the Room Upgrade section.
     • Upon price changes during the guest’s checkout journey.
3. Notifications and Error Handling:
   • Notifications will be sent to guests in the app and via email to reflect real-time price updates.

This price type will be affected by the rate plans you set in 'Ideas'. The dynamic prices that you set in the Ideas account which integrate into Opera will have live sync presented to guests. You will need to fill in the rate codes you have from Opera in order for the fields to match and the prices to be synced