How to Connect your Duve Account to Airbnb
This article explains the steps required to integrate Duve with your Airbnb account. In order to begin, you must have an Active Duve account. Go to Settings > Connections > OTA Messaging, Add a New source and select 'Airbnb'.
Fill in an internal nickname and click connect. Then you will be redirected to your Airbnb login page.
The page will refresh for you to open an account or to add your existing account:
After completing the connection, you will need to connect each Airbnb listing to the rental in Duve. To do this, please go to the Airbnb Source Sync page in Connections in Duve.
Align the Duve Rentals to Airbnb Listings
In the table, match the Airbnb listing to the Duve rental via the dropdown menu. If the listing has multiple inventory (rentals in Duve), match each rental to the proper listing.
By clicking on the external link icon, the Airbnb listing page will be opened in a new tab.
After all the rentals are aligned to the listings, it will take a few minutes for the messages to start syncing, dependent on when your first new messages are received in your Airbnb account.
Messages History: No messages history is synced to Duve, only messages and inquiries sent from that moment onwards.
Duve will sync messages up to 2 weeks after checkout date.
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