Early Check-in and Late check-out Upsells Conditions

Add a Condition (Optional)

• Agent: Show only to guests who booked through a specific agent
• Arrival by: Filter by transportation method (e.g., car, plane)
• Birth date: Use for birthday-related offers or special occasion targeting
• Booking Source: Choose to show the Early Check-In upsell to guests based on how they booked (e.g., OTA bookings, direct website bookings, or travel agent bookings).
• VIP Guests: Create special rules for guests with VIP codes, or add new VIP codes for unique offers. - only supported for Opera PMS
• Number of stays: Tailor offers to first-time or repeat guests
• Plan type: Filter by Rate Plan (e.g., Room Only, Half Board, etc.)
• Room tags - Target by room-specific tags (e.g., VIP, Penthouse)
• Guest Purchases: Include or exclude guests based on their previous purchases through Duve.
• Membership Type: Show the upsell to guests with a specific membership or loyalty status.

Only for "Late check-out":

• Guest scans QR: When a guest scans a QR code
• Number of stays: Tailor offers to first-time or repeat guests

How It Works

1. In the Early Check-In upsell setup, you’ll find a new Conditions option.
2. Use the simple pop-up interface to choose who should see the offer based on the above criteria.
3. Add one or more conditions to fine-tune your offer. For example, you can create a rule that shows the ECI upsell only to OTA guests who are arriving by flight.