To comply with the 2025 Spanish regulations, Duve clients based in Spain using Cloudbeds PMS need to forward guest information to the Guest Profiles in order to automate sending the details to the Spanish Authorities.
These are the following supported fields that Duve syncs back to the Mews Guest Profiles, per guest
- First Name
- Last Name
- Second Last Name (not yet supported as a field match, but included in the Pre Check-in Summary Note)
- Date of Birth
- Gender
- Nationality
- Document Type
- Document Number
- Expiration Date
- Issue Date
- Issuing Country
- National ID/DNI Number (for Spanish guests only) - (not yet supported as a field match, but included in the Pre Check-in Summary Note)
For First Name, Last Name - go to the Basic Details and configure for "All Guests"
Configure Ask from to be "All guests" and Allow Skip = Never
For Email Address and Phone Number, configure for All Adults, Allow Skip = Never.
Second Last Name (not yet supported as a field match, but included in the Pre Check-in Summary Note)
Create a free text Custom Question for "Second Last Name".
Add the field match for "Second Last Name".

Turn on the Multiply by "Total guests in the Reservation"
Optional: Turn on the mandatory toggle & limit only for Nationality = Spain guests
Document Type:
In the field match section, select "Type Of Document"
Note: Add the Labels & Codes as written exactly below in order to ensure the mapping between the platforms.

Turn on the Multiply by "Total guests in the Reservation"
Document Number
Create a Free text Custom Question for multiple choice, named "Identity Document number".
In the field match section, select "ID/Passport"
Turn on the Multiply by "Total guests in the Reservation"
Document Issue Date
Create a date Custom Question for "Document Issue Date".
Add the field match as "Document Issue Date".
Turn on the Multiply by "Total guests in the Reservation"
Document Expiration Date
Create a date Custom Question for "Document Expiration Date".
Add the field match as "Expiration Date".
Turn on the Multiply by "Total guests in the Reservation"
Nationality
Create a multiple choice Custom Question for "Nationality".
Add the field match as "Nationality/Country".
Adjust the Answer Options to be "List of Countries"
Turn on the Multiply by "Total guests in the Reservation"
National ID/DNI Number (not yet supported as a field match, but included in the Pre Check-in Summary Note)
Create a free text Custom Question for "Support Document Number".
Add the field match for "National ID number/DNI".
In order for this field to sync, there must also be a setup for Document Type question and Document Number question (field match should be set to ID/Passport)

Turn on the Multiply by "Total guests in the Reservation"
Gender
Create a free text Custom Question for "Gender".
Add the field match as "Gender".
Note: Add the Labels & Codes as written exactly below in order to ensure the mapping between the platforms.
Turn on the Multiply by "Total guests in the Reservation"
Date of Birth
Create a date Custom Question for "Date of Birth".
Add the field match as "Date of Birth".
Turn on the Multiply by "Total guests in the Reservation"
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