We are excited to introduce a new feature that enables a user in OHIP to trigger the reservation status update to Duve.
Host Operations
After the setup is completed in OHIP and Duve, hotel reception teams will be able to trigger the reservation status change via webhook from OHIP to Duve.
How to Set It Up
Setting up this new feature involves a setup in OHIP to create a button in the profiles page and generating a link from Duve's platform:
OHIP setup:
Create a quick link custom button in the OHIP interface - Video Instructions
Note: Verify that the necessary permissions (External Systems are set up) are granted for data sharing between Duve and OHIP.
Click on the Rocket
Click Manage Quick Links
Go to the Search and write 'Run Reports'
Click on the Run Reports and Click the > Arrow to add and then Click Save.
Go to Manage Custom Links
Add the Duve Links here one by one and click Add.
Duve Setup:
Go Settings > Connections page and click on the OHIP Connection.
Set up the IP addresses in the field to ensure that the link is only useable from the relevant hotel IPs.
You can add more than 1 IP and the links will work.
Take the link for "Sync Reservation URL" specifically from OHIP Connections page and add it to the Custom Links setup in the OHIP account.
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