For OHIP PMS hosts, you can sync back the guest's Stay Payment back to the PMS.
How to Set it Up
- Set up Payment Methods in OHIP
- Set the Cashier ID in OHIP
- Add the fields to the OHIP Connection setup in Duve
Note: Many Duve customers prefer to create Duve specific transaction codes & cashier ID for reporting purposes. Or, you can add the existing codes or cashier IDs into Duve.
Set up Cashiers in OHIP
From the Administration menu, select Financial, select Cashiering Management, then select Cashiers.
Click New and complete the fields and options on the Manage Cashier screen. Copy the Cashier ID to add into the Duve Setup.
OHIP Instructions Article is linked here
How to Set Up Payment Methods in OHIP
Go to Financial > Transaction management > Payment Methods. Create the following Payment Methods:
- Amex
- Diners
- Visa
- Mastercard
- Maestro
- Other/Kiosk - Note: This will be the fallback setting in case a Credit Card Type is not mapped in the setup.
Setup in the Duve Connection Page
Go to Settings > Connections > PMS & Channel Managers and select the OHIP Connection.
Update the Cashier ID in the Connection Page
Update Each Payment Method Code (per Credit Card Type)
If you are not able to save the updated fields due to other missing fields, please contact Duve Support with all the fields to update and they will help to complete the setup.
If the payment for stay amount asked by Duve to guests is not correct, it is recommended to complete the setup for Routing instructions: OHIP Routing instructions
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