DuveAI FAQ

Q: What kind of support can I expect from Duve's AI Agent?

A: Duve's AI Agent provides immediate support and information regarding room/rental and guest information inside the Duve platform, helping guests navigate and resolve issues efficiently.

Q: How does a guest initiate a conversation with Duve's AI Agent?

A: When a guest initiates a conversation and a message flows into the Communication Hub, the AI Agent will promptly respond and offer help with your inquiries.

Q: What types of inquiries can Duve's AI Agent handle?

A: Duve's AI Agent can handle a wide range of technical questions related to information added within the Guest App and other sources, providing support and information on various guest information.

Q: Can I ask Duve's AI Agent questions about specific features?

A: Yes, you can ask Duve's AI Agent questions about specific information regarding the guest’s stay, and it will provide the necessary support and information.

Q: What communication channels does Duve's AI Agent support?

A: Duve's AI Agent can handle inquiries across various communication channels, including SMS, WhatsApp, Chat, and OTA direct communication.

Q: How does Duve's AI Agent personalize responses?

A: Duve's AI Agent personalizes responses by analyzing guest profiles and property-related information to provide accurate and tailored assistance.

Q: Is Duve's AI Agent capable of automating responses?

A: Yes, Duve's AI Agent is an automated support tool that aims to streamline communication and enhance guest experience by delivering prompt replies.