How to sync Payment for Stay back to OHIP

For OHIP PMS hosts, you can sync the guest's Stay Payment back to the PMS.

How to Set it Up

1. Set up a unique Duve Payment Method in OHIP
2. Set up a unique Duve Cashier ID in OHIP
3. Add the fields to the OHIP Connection setup in Duve

Note: Many Duve customers prefer to create Duve-specific transaction codes & cashier ID for reporting purposes. Or, you can add the existing codes or cashier IDs into Duve.

Set up Cashiers in OHIP

To create a new Cashier for Duve, please follow these instructions:

• From the Administration menu, select Financial, select Cashiering Management, then select Cashiers.
• Click New and complete the fields and options on the Manage Cashier screen. Copy the Cashier ID to add into the Duve Setup.
• OHIP Instructions Article is linked here

Setup Note: For Enterprises/Multiple Hotels on the same chain code, the Cashier ID is created per Chain Code.

How to Set Up Payment Methods in OHIP

• Amex
• Diners
• Visa
• Mastercard
• Maestro
• Other/Kiosk - Note: This will be the fallback setting in case a Credit Card Type is not mapped in the setup.

Setup in the Duve Connection Page

Go to Settings > Connections > PMS & Channel Managers and select the OHIP Connection.

Update Each Payment Method Code (per Credit Card Type)