Operations
To Access the Order Requests, go to Upsells>Requests
*Note: The Requests section will not show if there are no pending requests.
Requests page - Shortcuts Explained
Operations Experience
Order Page - Approve Request
Order Page - Deny Request
* Add Explanation section does not show to the guest in the Denial Confirmation Email
Order page - Chat
Order Page Logs
- Logs for the order are at the bottom of the page
- Request Approval log will show which user approved the Request
- Logs show when all automatic emails are sent
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