Introducing a new price type - "% of accommodation", is a game-changing feature for accommodation services. This new pricing type offers more flexibility in pricing, enabling accounts to dynamically adjust their prices according to demand and seasonal fluctuations.
In this article, we will discuss the background, use case, and the incorporation of the % of accommodation pricing type in custom product upsells and smart tools.
Offering dynamic pricing is essential for offering flexibility and maximizing revenue. Now, there is a better flexible pricing option that allows you to price based on a percentage of the reservation fee. By introducing the % of accommodation pricing type, you can now offer this flexibility to your customers.
For example, offering insurance coverage. Insurance coverage can only be offered as a percentage of the reservation fee. With the new percentage % of accommodation pricing type, you can easily add insurance coverage as an upsell to your reservation process, allowing customers to opt for this service at a percentage of their reservation fee.
Supported for Duve customers using:
- Opera 5, Opera Cloud 9, OHIP
- Cloudbeds
- Mews
- Guesty
- Medialog
- Protel on Prem & Protel Air
- Guestline
- Stayntouch
- Optima 1
- Hostify
- Mr. Alfred
- Minihotel
- Selfie
- ResHarmonics
The Price Type setup in the upsell needs to be "Calculated by % of accommodation"
After selecting the price type, add the percentage
The new price type is available in all Upsell products ➝
- Early check-in
- Late check-out
- Room Upgrade
- Custom Product
Room Upgrades are a great application of this new capability. With this new pricing type, the pricing will be automatically adjusted based on your rent price pulled from your connected PMS.
Important:
- When there is no Rent Price or the folio is 0, the upsell will not be shown
- If a live folio sync fails, the upsell will not show to the guest
Comments
1 comment
This doesn't work correctly. Instead of taking the per night price it takes total reservation price.
Why is this wrong?
Lets say we want to offer an early Check-in option at 25%.
Normally if a room would be 100€ that would be 25€ right?
Well if the guest books a room for 10 nights at 100€ per night that's 1000€ and the "Percentage of Accommodation" will take the 1000€ and calculate 25% from that, offering an early check-in for 250€, which is wrong. Better to just book a day early and it would be cheaper.
Same goes for the room upgrade option.
You want to upgrade from a 100€ room to a 110€ room, which means a 10€ or 10% increase in price per night.
Well if a guest booked a room for 10 nights again, it will then calculate the percentage from the total reservation value and add that to PER NIGHT pricing. So instead of paying 100€ for the total upgrade for all 10 nights, it's going to want double the cost of the whole reservation at 100€ per night totaling at 1000€. Making a reservation that should cost 1100€ cost 2000€. Again, not ideal.
Now I did test this out by adding to hotel bill and noticed the cost in the PMS was closer to what it should be, it seemed kinda right, so there might be an error where it says "X ammount more per night" Should be just "X ammount more" and then show the per night correctly. But it just shows the same for both.
There was one more issue.
As I said, the cost was closer to what it should be and kinda seemed right. I then received an email with a confirmation of the upgrade.
Now my numbers are different than what I said in the example, but here goes:
I booked a room for 2 nights at 53,28€ and the price to be calculated should be 18,64% of the 53,28€ = 9,93€ per night or 19,86€ for both nights.
The system took the total price of the reservation at 106,56€ for two nights, took 18,64% from it and got 19,86€, but then suggested the price per night is going to be that much more, asking me to pay 39,73€.
I then, knowing this was wrong, proceeded with the upgrade, adding the difference to my hotel bill.
I then got an email stating:
Your room upgrade has been confirmed, congratulations!
Price per night: €18.64
Total price: €19.86
Please sign in to leave a comment.