Q: What is the minimum distance to open a door with the geolocation tool? In front of the door? A few meters away?
A: For Online Locks, a 100-meter radius check from the location of the property and the device location. For BLE locks, you must be next to the door to hold your phone against the door to unlock it.
Q: When will my keys be available to guests?
A: You can release them manually or automatically, please learn more here
Q: How can I release codes manually?
A: ”Release codes” is available in the "Tasks" page, by clicking the 'Lock' icon or by sending a message with the dynamic parameters for Building Code or Rental/Keybox Code in a message sent manually from the Communication Hub such as the Arrival email.
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